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She was extremely knowledgeable and responsive; she guided us to some places that were mercifully light on crowds in the midst of crowded areas; she seemed to have an endless reservoir of knowledge about related topics yet was not in the slightest intimidating. And she had a real passion for the subject.
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Nathan
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Jun 29, 2014
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<p class="testimonials@text" itemprop="reviewBody">
The meeting place was okay, but I thought another location would have been better.  A location a bit confusing and hectic.  The docent was distracted sometimes with another docent who works for your company.  Their banter took away from the group.  I would have liked if she interacted more with the group to get them engaged. I have to say I was offended when the guide declared Florence Mafia free and crime by the mafia or rather organized crime happens only in the South.  I would suggest you strongly discourage such statements to foreigners as it is untrue.  I lived in Florence for 2 years and in Sicily for 2 years.  I also have family in Rome and Torino.  Trust me, organized crime exists all over Italy.  Her lack of insight and knowledge in this area continues the prejudice the South, who continue to struggle to boost tourism in their area.  It is a shame since there are many beautiful and amazing places South of Rome.  


  Tipping was confusing.  Does one tip or not?  Some people in the group gave her a tip and others didn&#39;t.  I certainly didn&#39;t know what to do.  

I know I am saying a lot of negative comments, but overall it was a good excursion.  Thank you. 
</p>
</div>
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<span itemprop="" itemtype="">
<span class="text-body:small text-body:bold" itemprop="">
Rosemary
</span>
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<span content="" itemprop="">
<span class="sr-only">Reviewed on:</span>
<span class="text-body:small text-body:grey float:right">
Jun 28, 2014
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Wish we had more time, great time had by all.  She related perfectly to our 3 teenagers,  thank you.
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Victor
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Jun 28, 2014
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