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<p class="testimonials@text" itemprop="reviewBody">
&lt;p&gt;Hello Winsome, I hope you&#39;re well! I just wanted to share this lovely feedback from a recent Orsay client who was very pleased. She also had some useful constructive feedback:&lt;/p&gt;

&lt;p&gt;&lt;em&gt;Happy to provide feedback on our tour of the Musee d’Orsay.  Overall, Winsome was a solid tour guide.  She was pleasant, knowledgeable and welcoming. Our tour had 4 people, myself and my 21 year old son and a couple from Texas in their mid 60’s.  The husband of this couple was a little challenging for the group as he felt that he was knowledgable in art and on many occasions hi-jacked the discussion of the works in the Musee by asking irrelevant questions and in some instances seeming to quiz Winsome on her art knowledge. To her credit Winsome was able to keep the group on track as we went through the museum.  I do feel that she could take a stronger leadership position by having a distinct plan for the tour and then adjusting based on the interests.  Winsome has a good grasp of the material and an enthusiasm for the d’Orsay and its works.  She was able to share history, knowledge and perspective throughout the museum. She could benefit from some guidance on dealing with tour participants like the Texas doctor in the d’Orsay.&lt;/em&gt;&lt;/p&gt;

&lt;p&gt;You might find the section entitled &quot;group dynamics&quot; on this page helpful, as it categorizes types of difficult clients and tools for handling them: http://contextlearning.ning.com/page/consummate-host&lt;/p&gt;

&lt;p&gt;Let me know your thoughts on this walk. Maybe I can offer other suggestions, too! -Sara&lt;/p&gt;
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<div class="testimonials@metadata space:mt">
<span itemprop="author" itemscope="" itemtype="https://schema.org/Person">
<span class="text-body:small text-body:bold" itemprop="name">
Donna
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<span content="2016-09-27 08:33:43 UTC" itemprop="datePublished">
<span class="sr-only">Reviewed on:</span>
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Sep 27, 2016
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</span>

</span>
</div>
<div class="testimonials@content flex flex:justify-space-between flex:gap flex:responsive">
<p class="testimonials@text" itemprop="reviewBody">
Loved pretty much everything. Only comment I have is that the guide was so passionate, it got a bit intense at times. He would speak very quickly, gesticulate wildly, and was a bit touchy-feely. While this style worked well for our taste, he may want to tone it down just a tad for others. All the information was superb, great storyteller, great guy.
</p>
</div>
<div class="testimonials@metadata space:mt">
<span itemprop="author" itemscope="" itemtype="https://schema.org/Person">
<span class="text-body:small text-body:bold" itemprop="name">
Stephen
</span>
</span>
<span content="2016-09-26 10:11:48 UTC" itemprop="datePublished">
<span class="sr-only">Reviewed on:</span>
<span class="text-body:small text-body:grey float:right">
Sep 26, 2016
</span>
</span>
</div>
</div>

<div aria__label="Customer Review" class="testimonials@feed-container space:pg:large space:mb" itemprop="review" itemscope="" itemtype="http://schema.org/Review" role="article">
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<span aria-label="Rating: 5 out of 5 stars" class="star-ratings display:inline-block space:mr:small-x rating-numbers rating-numbers:orange" content="5" itemprop="ratingValue" role="img">
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</span>

</span>
</div>
<div class="testimonials@content flex flex:justify-space-between flex:gap flex:responsive">
<p class="testimonials@text" itemprop="reviewBody">
Caroline was excellent! She was right on time, very knowledgeable and personal. At the start of the tour, she took us to a large painting that had no appeal for us. In past circumstances without a guide, we would have fleetingly looked at it and then wandered off to something else. Within five minutes, she used it to begin an exploration of 19th century art that continued on for three hours. It was truly excellent. She shared information in such a way that she sketched an outline and then she made connections based upon questions that we had. It was a delightful, intellectual, personal tour. Upon our return to Paris, we&#39;d definitely sign up for another tour with her.!
</p>
</div>
<div class="testimonials@metadata space:mt">
<span itemprop="author" itemscope="" itemtype="https://schema.org/Person">
<span class="text-body:small text-body:bold" itemprop="name">
Brian
</span>
</span>
<span content="2016-08-29 10:07:07 UTC" itemprop="datePublished">
<span class="sr-only">Reviewed on:</span>
<span class="text-body:small text-body:grey float:right">
Aug 29, 2016
</span>
</span>
</div>
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