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Structure was also good and Francesca was excellent. Suggest that you mention opening hours for the crypt at St Peters so people who want to see it will be able plan around their tour.  
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<div class="testimonials@metadata space:mt">
<span itemprop="author" itemscope="" itemtype="https://schema.org/Person">
<span class="text-body:small text-body:bold" itemprop="name">
Roberto
</span>
</span>
<span content="2012-05-19 14:40:20 UTC" itemprop="datePublished">
<span class="sr-only">Reviewed on:</span>
<span class="text-body:small text-body:grey float:right">
May 19, 2012
</span>
</span>
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<p class="testimonials@text" itemprop="reviewBody">
Pros: He was informative and knowledgeable about the artwork artistically and historically; excellent English; Ready to answer all questions posed and in a manner understandable to all participants. Shows passion and interest.  

Con: He was not always considerate of the ability of the group to keep up with his pace in manuevering through the crowds although I understand that he was trying to keep ahead of the other groups in the museum and he was late arriving to the museum because of public transporation issues. 
</p>
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<span class="text-body:small text-body:bold" itemprop="name">
Jo-ann
</span>
</span>
<span content="2012-05-19 05:58:48 UTC" itemprop="datePublished">
<span class="sr-only">Reviewed on:</span>
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May 19, 2012
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<p class="testimonials@text" itemprop="reviewBody">
For some unexplained reason, our docent started the tour 15-20 minutes late even though everyone in our group (including Daniela the docent) was present at the meeting place at the assigned time (1 pm) and even though the Museum was not particularly crowded that day.  Once we gained access to the Museum and got through security (which was relatively quick once we actually got started), Daniela then had our group sit outside on some courtyard steps next to a group of loud children for 45 minutes while she talked about the Vatican.  I could hear very little of what she said because of the poor location chosen for the introductory remarks (next to the yelling children).  It was 2:25 when our 1:00 pm tour actually got started into the first wing of the Museum.  As a consequence, we got &quot;behind&quot; and had to skip the Raphael rooms entirely.
Daniela was obviously knowledgeable.  However, she spent much of our tour time talking directly to one lady on the tour (as if that lady was the only customer).  Daniela rarely addressed the rest of us directly.  When we stopped for discussions, Daniela almost always directly faced the one woman (sometimes with her back to others in the group).  Frankly, I sometimes felt ignored through the whole process.  Also, Daniela&#39;s voice is soft and doesn&#39;t project well (specially when her back is to the listener). 
The structure and design of the tour would probably have been appropriate had we gotten started on time.  We just wish we had been assigned a different docent. 
</p>
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<span itemprop="author" itemscope="" itemtype="https://schema.org/Person">
<span class="text-body:small text-body:bold" itemprop="name">
Stephen
</span>
</span>
<span content="2012-05-17 22:26:58 UTC" itemprop="datePublished">
<span class="sr-only">Reviewed on:</span>
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May 17, 2012
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