<turbo-stream action="replace" target="reviews_next_page"><template><div aria__label="Customer Review" class="testimonials@feed-container space:pg:large space:mb" itemprop="review" itemscope="" itemtype="http://schema.org/Review" role="article">
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<p class="testimonials@text" itemprop="reviewBody">
Roberta was great. The extra photos she had helped to bring the sites to life. She was extremely knowledgeable and we appreciated the history she shared with us. 
</p>
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<div class="testimonials@metadata space:mt">
<span itemprop="author" itemscope="" itemtype="https://schema.org/Person">
<span class="text-body:small text-body:bold" itemprop="name">
Drew
</span>
</span>
<span content="2019-06-18 09:23:41 UTC" itemprop="datePublished">
<span class="sr-only">Reviewed on:</span>
<span class="text-body:small text-body:grey float:right">
Jun 18, 2019
</span>
</span>
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<p class="testimonials@text" itemprop="reviewBody">
I loved the tour - it was one of the main reasons for my trip to Rome.  But the booking experience was terrible and it nearly didn&#39;t happen for me.  I booked back in April.  Later in May I saw that Context had &quot;access to the floor&quot; available.  I messaged if I could have that added to my order and was told yes.  I was charged and paid in full for it.  Once I was already on my vacation and in Europe elsewhere I got an emial that the floor access tickets wern&#39;t available and that I needed to confirm that I still wanted the tour I had booked and paid for in full a month earlier.  To me, this seems like an obvious question.  When I didn&#39;t reply by the deadline imposed, my original tour was cancelled.  I was very upset when I found this out as I was leaving the very next day for Rome and was supposed to be doing the tour in 2 days time.  I ultimately solved the problem myself with having to reorganize the entire first 2 days in Rome to book another Forum tour for the afternoon of May 31 (when we were expecting to be doing the Rome evening walk tour) instead of the morning of June 1.  This upset our plans and caused a good deal of stress as we tried to correct it.  I am very upset and disappointed with how Context cancelled my tour that I had paid for in full with no request from me to do so.  Context was wrong in doing that and I would like an apology.  In addition, I was charged for the floor access tickets and never received a refund for them....adding financial insult to injury.  As a frequent traveller with Context and a frequent endorser of Context with many of my friends who have also as a result booked your tours, I expect better.
</p>
</div>
<div class="testimonials@metadata space:mt">
<span itemprop="author" itemscope="" itemtype="https://schema.org/Person">
<span class="text-body:small text-body:bold" itemprop="name">
Michelle
</span>
</span>
<span content="2019-06-17 21:33:26 UTC" itemprop="datePublished">
<span class="sr-only">Reviewed on:</span>
<span class="text-body:small text-body:grey float:right">
Jun 17, 2019
</span>
</span>
</div>
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<p class="testimonials@text" itemprop="reviewBody">
She handled our group very well in a busy location and was very personable.
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<div class="testimonials@metadata space:mt">
<span itemprop="author" itemscope="" itemtype="https://schema.org/Person">
<span class="text-body:small text-body:bold" itemprop="name">
Kim
</span>
</span>
<span content="2019-06-17 00:32:03 UTC" itemprop="datePublished">
<span class="sr-only">Reviewed on:</span>
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Jun 17, 2019
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