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<p class="testimonials@text" itemprop="reviewBody">
Dear Monica,

Please find below feedback from Christine Atkinson who was with you on the Venice by Boat on June 6th. We have already discussed what happened on the day, so I just wanted to pass on to you the client&#39;s comments for transparency.

Regards,

Valentina

-
We used Context extensively two years ago in Rome and Florence - love the tours.  This tour was very good as well - a great way to see Venice.  My comment/criticism of this tour is . . . we were told to be on time - we left our hotel more than 45 minutes before the tour.  The vaparetto never came-we had to take a slower boat.  We hustled to get to the location which we had previously mapped out.  We arrived at the meeting place 4 minutes late - my phone with a call from Context was ringing as we came into the square. (I do appreciate timeliness - however the brochure specifically states that the tour will wait no more than 10 minutes.)  I confirmed that we were there.  The Context person said that the boat had just left and that they would turn around to get us.  There is no way that could have happened - the boat was GONE by 5:04.  That being said - I finally called Context at 5:25 and asked where they were.  I was told then that the boat had gone to pick up another late customer at a location very far from the origins of our tour.  They finally came for us - but we missed half an hour of our tour.  This should not have happened and this got the tour off to a difficult start.  I would still do Context tours, but this was a MAJOR GLITCH that should not have happened.  On top of it - the other customer that they left EARLY TO PICK UP was not able to be found!! We were told that they were at St. Mark&#39;s Square - a very chaotic and difficult location.  This is not good business by Context.
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<div class="testimonials@metadata space:mt">
<span itemprop="author" itemscope="" itemtype="https://schema.org/Person">
<span class="text-body:small text-body:bold" itemprop="name">
Christine
</span>
</span>
<span content="2017-06-21 18:28:25 UTC" itemprop="datePublished">
<span class="sr-only">Reviewed on:</span>
<span class="text-body:small text-body:grey float:right">
Jun 21, 2017
</span>
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</div>
<div class="testimonials@content flex flex:justify-space-between flex:gap flex:responsive">
<p class="testimonials@text" itemprop="reviewBody">
Our guide was wonderful.  So knowledgeable, and made the trip interesting for my 15 year old.  Can not say enough nice things about her!
</p>
</div>
<div class="testimonials@metadata space:mt">
<span itemprop="author" itemscope="" itemtype="https://schema.org/Person">
<span class="text-body:small text-body:bold" itemprop="name">
Nancy
</span>
</span>
<span content="2017-06-19 04:09:42 UTC" itemprop="datePublished">
<span class="sr-only">Reviewed on:</span>
<span class="text-body:small text-body:grey float:right">
Jun 19, 2017
</span>
</span>
</div>
</div>

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<span aria-label="Rating: 4 out of 5 stars" class="star-ratings display:inline-block space:mr:small-x rating-numbers rating-numbers:orange" content="4" itemprop="ratingValue" role="img">
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<div class="testimonials@content flex flex:justify-space-between flex:gap flex:responsive">
<p class="testimonials@text" itemprop="reviewBody">
Very good!
</p>
</div>
<div class="testimonials@metadata space:mt">
<span itemprop="author" itemscope="" itemtype="https://schema.org/Person">
<span class="text-body:small text-body:bold" itemprop="name">
Sarah
</span>
</span>
<span content="2017-06-16 02:52:17 UTC" itemprop="datePublished">
<span class="sr-only">Reviewed on:</span>
<span class="text-body:small text-body:grey float:right">
Jun 16, 2017
</span>
</span>
</div>
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</div>
<div class="button button:round">
<svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" class="button@icon">
<path d="M6 9L12 15L18 9" stroke="currentColor" stroke-linecap="round" stroke-linejoin="round"></path>
</svg>
</div>
</a></div>
</turbo-frame>
</template></turbo-stream>