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<div class="testimonials@content flex flex:justify-space-between flex:gap flex:responsive">
<p class="testimonials@text" itemprop="reviewBody">
The docent was late. She was exceptionally amazingly knowledgeable but rather cold and short. Her English was also not brilliant - we generally understood her, but at times she struggled for the right word or pronounciation. 
</p>
</div>
<div class="testimonials@metadata space:mt">
<span itemprop="author" itemscope="" itemtype="https://schema.org/Person">
<span class="text-body:small text-body:bold" itemprop="name">
Katerina
</span>
</span>
<span content="2014-10-21 08:40:04 UTC" itemprop="datePublished">
<span class="sr-only">Reviewed on:</span>
<span class="text-body:small text-body:grey float:right">
Oct 21, 2014
</span>
</span>
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<p class="testimonials@text" itemprop="reviewBody">
The Vienna tour covered quite a lot of ground and the highlights. The docent did a good job and we all enjoyed the start at St. Ruprecht and her overview of how Vienna is growing. 
</p>
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<div class="testimonials@metadata space:mt">
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Peter
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<span content="2014-10-01 08:24:10 UTC" itemprop="datePublished">
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Oct  1, 2014
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<path d="M11.2827 3.45332C11.5131 2.98638 11.6284 2.75291 11.7848 2.67831C11.9209 2.61341 12.0791 2.61341 12.2152 2.67831C12.3717 2.75291 12.4869 2.98638 12.7174 3.45332L14.9041 7.88328C14.9721 8.02113 15.0061 8.09006 15.0558 8.14358C15.0999 8.19096 15.1527 8.22935 15.2113 8.25662C15.2776 8.28742 15.3536 8.29854 15.5057 8.32077L20.397 9.03571C20.9121 9.11099 21.1696 9.14863 21.2888 9.27444C21.3925 9.38389 21.4412 9.5343 21.4215 9.68377C21.3988 9.85558 21.2124 10.0372 20.8395 10.4004L17.3014 13.8464C17.1912 13.9538 17.136 14.0076 17.1004 14.0715C17.0689 14.128 17.0487 14.1902 17.0409 14.2545C17.0321 14.3271 17.0451 14.403 17.0711 14.5547L17.906 19.4221C17.994 19.9355 18.038 20.1922 17.9553 20.3445C17.8833 20.477 17.7554 20.57 17.6071 20.5975C17.4366 20.6291 17.2061 20.5078 16.7451 20.2654L12.3724 17.9658C12.2361 17.8942 12.168 17.8584 12.0962 17.8443C12.0327 17.8318 11.9673 17.8318 11.9038 17.8443C11.832 17.8584 11.7639 17.8942 11.6277 17.9658L7.25492 20.2654C6.79392 20.5078 6.56341 20.6291 6.39297 20.5975C6.24468 20.57 6.11672 20.477 6.04474 20.3445C5.962 20.1922 6.00603 19.9355 6.09407 19.4221L6.92889 14.5547C6.95491 14.403 6.96793 14.3271 6.95912 14.2545C6.95132 14.1902 6.93111 14.128 6.89961 14.0715C6.86402 14.0076 6.80888 13.9538 6.69859 13.8464L3.16056 10.4004C2.78766 10.0372 2.60121 9.85558 2.57853 9.68377C2.55879 9.5343 2.60755 9.38389 2.71125 9.27444C2.83044 9.14863 3.08797 9.11099 3.60304 9.03571L8.49431 8.32077C8.64642 8.29854 8.72248 8.28742 8.78872 8.25662C8.84736 8.22935 8.90016 8.19096 8.94419 8.14358C8.99391 8.09006 9.02793 8.02113 9.09597 7.88328L11.2827 3.45332Z" stroke="black" stroke-linecap="round" stroke-linejoin="round"></path>
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<div class="testimonials@content flex flex:justify-space-between flex:gap flex:responsive">
<p class="testimonials@text" itemprop="reviewBody">
We have communicated with you about this.  Gilles did not address the historical era we requested in advance.  His English was less than fluent.  His presentation was desultory and at times not coherent.  And he was almost not at all disclosing about himself personally.  We cannot tell you, for example, why he was qualified to be our docent.  He was not a native of Vienna and therefore had little personal experience to offer of the kind our Berlin docent had.  Furthermore, what little personal experience he did have of Vienna he refused to share (yes, I did try to get him to talk; he declined).  We would have LOVED to hear about the life of someone who had lived through several decades of recent life in Vienna.   On the historical stuff, I did try to redirect him.  However, despite our questions -- including a question from me at the very beginning of the tour reminding him of our interest in Vienna&#39;s 20th century history to the present -- he did not adjust.  It felt as though he had a spiel that he intended to deliver, period.  At the end, we were unsatisfied, wondering how, actually, we had spent the last three very expensive hours.  Yes, you have offered us some recompense.  However, there is no way to recapture the three precious hours that we invested unprofitably with Gilles, time that included our peripatetic young adult sons whom we rarely see together anymore.  No, we cannot recommend this experience to others.  
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<div class="testimonials@metadata space:mt">
<span itemprop="author" itemscope="" itemtype="https://schema.org/Person">
<span class="text-body:small text-body:bold" itemprop="name">
Robbie
</span>
</span>
<span content="2014-09-24 17:41:07 UTC" itemprop="datePublished">
<span class="sr-only">Reviewed on:</span>
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Sep 24, 2014
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</span>
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