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<p class="testimonials@text" itemprop="reviewBody">
Mary Jo was fantastic - great level of energy and engagement throughout. Knowledgeable and clear, a great guide! We asked lots of questions and had an exc experience (which included our 12 and 14 year olds). What a wonderful way to round out our visit here. Thank you so much!
</p>
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<div class="testimonials@metadata space:mt">
<span itemprop="author" itemscope="" itemtype="https://schema.org/Person">
<span class="text-body:small text-body:bold" itemprop="name">
Yasmin
</span>
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<span content="2023-11-25 22:37:48 UTC" itemprop="datePublished">
<span class="sr-only">Reviewed on:</span>
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Nov 25, 2023
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<p class="testimonials@text" itemprop="reviewBody">
Jane was terrific! Upbeat, knowledgeable and really engaged my two sons (14 and 11) the entire three hours - thanks Jane! 
</p>
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Leslie
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<span content="2023-10-25 18:08:01 UTC" itemprop="datePublished">
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Oct 25, 2023
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<p class="testimonials@text" itemprop="reviewBody">
When I was looking for some tours in Washington, DC I researched VIP private tours and came upon your company.  Read through your website and the tours looked to be good quality.  I totally recognize that I may have been booking with shorter notice and you had to adjust to find a guide.  With all that said, this honestly could not have been any worse - if I could give it a zero stars I would.  And I’m generally an easy going person.  But here’s where it failed terribly:

1: Communication around Tour route and and expectations - 0/5.  I clearly state I had 79 year old parents with me and nowhere did you set up expectations that they would need to walk 4+ miles some of it uphill. Not at the beginning of the tour did the guide set it up so we could adjust, nor did anywhere along the way really outline expectations before we left so we could manage.  
2: Terrible organization - our Tour started at the Willard Hotel at 1pm and you booked us into the Library of Congress timed entry for 2pm.  We started the tour at 1:00pm. Even myself who is incredibly fit would’ve had a hard time getting from the Willard Hotel to Library of Congress while seeing the sights along the way by 2:00pm.  Not only that, but that was supposed to be our last stop for a tour ending at 4:00pm. So we were supposed to walk 3.6 miles from Willard to Library of Congress in one hour while stopping and seeing the other sights. 
3: Our guide was nice so I don’t want to be critical as he was somewhat knowledgeable, but not at all the experience I expected for the amount we paid.  On top of it, he did not at ALL set up expectations on how long the walk would be at the start of Tour or on timing. I could have got us an Uber or car so we avoided a marathon walk and made our time. 
Here’s how it all went - after hoofing it from the Willard at Mach speed trying to see and talk about sights along the way, my exhausted parents couldn’t even make it up the hill to the Library of Congress. They’re fit people for their age and trying to be brave but it was ridiculously too much ground to cover (at their age) and in the timeframe.  My mom couldn’t even catch her breath and I had to call it and say there’s no way my parents can make it to the Library in even close to time for the “timed entry” that you had booked. I then had to pay for an Uber and guide tried to salvage by taking us to the National Archives which was also a disaster and I think maybe told us two knowledgeable things while there. At 3:00pm I finally just told Stephen to leave because there was no value or interest to get us another hour of tour.  
Not at all the tour I was expecting. 
</p>
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<div class="testimonials@metadata space:mt">
<span itemprop="author" itemscope="" itemtype="https://schema.org/Person">
<span class="text-body:small text-body:bold" itemprop="name">
Kelly
</span>
</span>
<span content="2023-10-19 01:06:51 UTC" itemprop="datePublished">
<span class="sr-only">Reviewed on:</span>
<span class="text-body:small text-body:grey float:right">
Oct 19, 2023
</span>
</span>
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