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<p class="testimonials@text" itemprop="reviewBody">
Dear Monica,

Please find below feedback received from client regarding your Venice by Boat on April 25th. I thought to share them with you, as the client seemed to have different expectations about the content of the walk, with more focus on architecture rather than history.

Please take the comments lightly, as the client was not unhappy but I would be interested in hearing from you about your impressions on the walk with them:

Monica was also the docent on this tour.  Again, she is knowledgeable about Venetian history but unfortunately much of the information shared in the Ecology tour earlier that day was repeated in the boat tour.  The tour of the side canals was limited to Cannaregio, though we did have a chance to explore the Ghetto briefly.  I was hoping to have a more in depth overview of the architecture as we rode along the canals - highlighting the different architectural styles/features and pointing out the more significant palazzos/buildings.  I asked a number of times about specific buildings but otherwise the tour was more focused on history.  
</p>
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<div class="testimonials@metadata space:mt">
<span itemprop="author" itemscope="" itemtype="https://schema.org/Person">
<span class="text-body:small text-body:bold" itemprop="name">
Katie
</span>
</span>
<span content="2017-05-09 01:19:02 UTC" itemprop="datePublished">
<span class="sr-only">Reviewed on:</span>
<span class="text-body:small text-body:grey float:right">
May  9, 2017
</span>
</span>
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<p class="testimonials@text" itemprop="reviewBody">
We were very disappointed with this Context Travel experience. We have taken Context tours before - in Rome, in Venice - and we have plans to do so, again, in Venice this October. Until this most recent tour, we have been uniformly pleased - and, actually, thrilled - with the docents we have met, and with the depth of knowledge, clear and engaging communication and, really, great storytelling skills. We have strongly recommended you to many of our traveling friends. Yesterday, however, we had a very different experience. We are certain that Sherry is a lovely person, but she does not convey the deep and wide intellectual authority with her subject we have come to expect. She is not a fluid speaker, stopping often to reach for a word, and she is not a particularly engaging speaker. More important, her knowledge, while enthusiastic, seems superficial and incomplete. Her information seems anecdotal - more than once, she&#39;d say, &quot;an article i recently read said....&quot; - rather than authoritative. While waiting to meet Sherry, we spoke to another docent who was waiting to meet her group: this woman studied Art History for four years at The Louvre, and four more years at Columbia University; while we did not ask Sherry&#39;s background, we suspect she has not had this kind of study. We think we would have been happier with the other guide.

We are not comfortable writing this sort of negative review but feel you should know two things: you have a docent who may not be up to your standards and, you have repeat customers who had a very unsatisfactory experience.
</p>
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<div class="testimonials@metadata space:mt">
<span itemprop="author" itemscope="" itemtype="https://schema.org/Person">
<span class="text-body:small text-body:bold" itemprop="name">
Susan
</span>
</span>
<span content="2017-05-07 10:46:15 UTC" itemprop="datePublished">
<span class="sr-only">Reviewed on:</span>
<span class="text-body:small text-body:grey float:right">
May  7, 2017
</span>
</span>
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<div class="testimonials@content flex flex:justify-space-between flex:gap flex:responsive">
<p class="testimonials@text" itemprop="reviewBody">
It was the day after an Italian holiday and the Vatican was very crowded. Our guide did a very good job of talking to us thru the crowds.
</p>
</div>
<div class="testimonials@metadata space:mt">
<span itemprop="author" itemscope="" itemtype="https://schema.org/Person">
<span class="text-body:small text-body:bold" itemprop="name">
Karen
</span>
</span>
<span content="2017-05-06 20:54:35 UTC" itemprop="datePublished">
<span class="sr-only">Reviewed on:</span>
<span class="text-body:small text-body:grey float:right">
May  6, 2017
</span>
</span>
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