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I&#39;d actually like to inquire about a refund.  I&#39;d like someone to reach out to me asap or I&#39;ll be filing a dispute with AMEX over this.  I realize the tip I gave the guide is non-refundable and that&#39;s for him to keep.

IF the tour claims to provide a tour of a market and several tastings and that tour does NOT do so and the guide indicated to us that the tour had recently changed its routing, that SHOULD be indicated on the website.  This is a breach of contract.

The tour itself...  Disappointing.  I&#39;ve done Context tours in Rome, Vatican City and elsewhere and they were AMAZING. 

This was beyond disappointing.  The guide was lacking enthusiasm.  The tour itself was very disjointed.  We even sat down at Mercado Roma (a notorious tourist trap) for an elongated period of time.  

I didn&#39;t sign up and pay for a tour guide lacking enthusiasm, a routing that suddenly had changed from the website description and just generally, to be taken to various tourists traps.  That&#39;s the whole reason I did a Context Tour instead of a Viator one instead.  I&#39;d love to have someone reach out to me for additional details.
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Ram
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<div class="label label--neutral-gray-068" content="2019-07-02 19:50:25 UTC" itemprop="datePublished">
<span class="sr-only">Reviewed on:</span>
Jul  2, 2019
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We loved Diego. He was so knowledgeable and spoke in depth about what we saw. He was responsive and warm and a pleasure to spend the morning with. We felt he went out of his way to make the tour meaningful for us. 
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Judith
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<div class="label label--neutral-gray-068" content="2019-06-30 04:05:12 UTC" itemprop="datePublished">
<span class="sr-only">Reviewed on:</span>
Jun 30, 2019
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David was amazing! His knowledge was inexhaustible, he was friendly and professional. We also appreciated the graphics he had on his tablet - extra helpful. We learned so much and loved every minute. He also recommended a great restaurant for lunch   We would absolutely recommend him to anyone!
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Jessica
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<div class="label label--neutral-gray-068" content="2019-06-27 14:27:15 UTC" itemprop="datePublished">
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Jun 27, 2019
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