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Could have tightened up the topic.  He was very knowledgeable but sometimes had trouble finding the words to express himself (in English).  Much of the information felt it wasn&#39;t tied tight enough to the physical surroundings, as though I could have been sitting in a cafe listening to a lecture instead.  Needs to make me feel like I know and understand the city better.
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Steven
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<div class="label label--neutral-gray-068" content="2014-11-06 09:35:06 UTC" itemprop="datePublished">
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Nov  6, 2014
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Our docent&#39;s preparation was excellent! She was eager and enthusiastic. She put an enormous amount of work into the preparation of our tour. The restaurant was fantastic! The staff was and the food was incredible. The only problem was that there was far too much food served, and we felt terrible about wasting so much food. We realized that this was the first time this tour had been done. We wish we had known so we could have put the docent more at ease. Her enthusiasm is terrific and if she can relax into the tour, it will be a special experience. The goodie bags were a lovely touch, but the items were a bit too unconventional.
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Caroline
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<div class="label label--neutral-gray-068" content="2014-11-02 16:52:38 UTC" itemprop="datePublished">
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Nov  2, 2014
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We were asked to change our tour time from morning to afternoon, which was fine. We met our docent at the hotel, and she informed us that she had lost her voice one hour before meeting us. She had to whisper for the entire tour. This was difficult enough to manage, but  then our docent asked us many times what we expected to see and hear about during the tour. We had never visited Vienna, and were hoping our guide would be guiding us. We tried to make the best of the tour, but it became increasing cold and the docent asked only once if we wanted to warm up inside a building. We were given no overview of what we were going to see and there was no thread or story to tie the tour together. This was a most disappointing tour. We are very sympathetic to the fact that unexpected circumstances occur. Our docent tried her best, but we spent a lot of money for a poor experience.
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Caroline
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<div class="label label--neutral-gray-068" content="2014-11-02 16:33:41 UTC" itemprop="datePublished">
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Nov  2, 2014
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