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I appreciate that you sent a photo. I also called and my call was promptly answered. This is great customer service and makes the process easier to visitors. 
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Jayne
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<div class="label label--neutral-gray-068" content="2020-01-10 15:05:13 UTC" itemprop="datePublished">
<span class="sr-only">Reviewed on:</span>
Jan 10, 2020
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Montse was outstanding.  She is knowledgeable like only a local can be: knew the background and gossip behind the history, people and places.  We saw a ton of stuff. Montse could not have been better.
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Thomas
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<div class="label label--neutral-gray-068" content="2020-01-08 22:01:51 UTC" itemprop="datePublished">
<span class="sr-only">Reviewed on:</span>
Jan  8, 2020
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Our guide, Jesus Del Valle, was excellent—warm and friendly, extremely well prepared and informed.  He made the Civil War and the City come alive.  We highly recommend Jesus.
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Juan
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<div class="label label--neutral-gray-068" content="2020-01-08 07:38:40 UTC" itemprop="datePublished">
<span class="sr-only">Reviewed on:</span>
Jan  8, 2020
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