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I had a very enjoyable day out to Toledo with a very pleasant small group and knowledgable docent. It was a nicely paced tour with a little extra time left at the end for a couple of hours on my own. Everything ran smoothly and seemlessly throughout the day. Highly recommended.
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James
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Oct  5, 2018
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<p class="testimonials@text" itemprop="reviewBody">
Architecturallly and historically astute, Hector was a charming and informative docent.  His knowledge was of a very  high order, and he communicated in a clear way.  He was sensitive to our personal needs.  The only reason we did not give him 6 stars because we believe time could have been managed better.  We were sorry to have so little time in the cathedral. Hector was very respectful of our interests.  At the same time, It would have been helpful for him to caution us about the passage of time.   We had fantastic conversations with Hector and learned a huge amount.  We also really appreciated his making lunch reservations for us at a delightful restaurant.
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Jan
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Oct  5, 2018
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<p class="testimonials@text" itemprop="reviewBody">
I give 6 stars to Santiago for his knowledge and passion in the subject matter.  He, however, needs to improve his time management to make it a perfect experience.  The confirmation requested me to be in meeting place 15 minutes before start of the tour at 9:30am and I was there at 9:10am expecting the docent to be there at 9:15am but he did not arrive until 9:30am.  As a travel adviser, it is important for me that the docent arrives when my clients do because I train my clients to arrive 15 minutes before the start of every tour.  Also, the tour was listed as 3 hours so I had made an appointment at 1pm with clients.  But Santiago was clearly going longer than the allotted time that when I said I had a 1pm appt, he rushed through the subject about Gaudi and the tour of Casa Batllo which was supposed to be the highlight of the tour.  In spite of the rush, I got out at 1pm.    Listing this as a 3 1/2 to 4 hour tour or tweaking his time management would make this a perfect tour for my clients who are particularly interested in Modernisme and Gaudi architecture.
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Glenda
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Oct  5, 2018
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