<turbo-stream action="replace" target="reviews_next_page"><template><div aria__label="Customer Review" class="testimonials@feed-container space:pg:large space:mb" itemprop="review" itemscope="" itemtype="http://schema.org/Review" role="article">
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<p class="testimonials@text" itemprop="reviewBody">
She was amazing in navigating the crowds.  Nice tour!
</p>
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<div class="testimonials@metadata space:mt">
<span itemprop="author" itemscope="" itemtype="https://schema.org/Person">
<span class="text-body:small text-body:bold" itemprop="name">
Bethany
</span>
</span>
<span content="2017-05-31 21:51:53 UTC" itemprop="datePublished">
<span class="sr-only">Reviewed on:</span>
<span class="text-body:small text-body:grey float:right">
May 31, 2017
</span>
</span>
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<div class="testimonials@content flex flex:justify-space-between flex:gap flex:responsive">
<p class="testimonials@text" itemprop="reviewBody">
Dear Tiziana,

We hope this email finds you well. We received critical feedback regarding an Arte Vaticana tour on May 27th from client Anne Radecki. She was a solo traveler, part of a group walk. Unfortunately, she was disappointed by her experience, please find her comment below:
---
The timing of the tour was poor.  We didn&#39;t hit St. Peters until maybe 445 which gave us very little time to see the chapel before service, we were unable to see the downstairs.  And this left very little time to make it through the line and up to the Dome and pretty much no time to then walk to the post office.  Our tour guide was very knowledgable but she failed to take control of the group.  There was one member that kept lagging behind and then we took almost a 20 minute break for unclear reasons which she tried to get us to ask questions as if to justify the time.  But then suddenly got up and said we must go to the sistine chapel since it is already quite late- which it was, but then we didn&#39;t need to have a break.  She said to leave the sistine chapel by 420-425 but we didn&#39;t.  She waited while the group just sat and stood by the door out.  I was really disappointed.  I wanted to see the grounds, the chapel and st. peters but felt like I didn&#39;t get to see st. peters or explore the grounds at all since I had no time.  The vatican was not crowded so we could have easily made faster progress.   This was the most expensive tour I&#39;ve done and by far the worst.  I would not recommend it and feel like it was a waste of money.  I&#39;m honestly sorry I did it.
---
I am surprised to hear the walk did not go well and would like to ask for your impressions and to ask you whether you need any assistance from us regarding time management on the walk, which seems would have made a difference during this tour.

Many thanks in advance for sharing your thoughts.
 
Kind regards,

Valentina
</p>
</div>
<div class="testimonials@metadata space:mt">
<span itemprop="author" itemscope="" itemtype="https://schema.org/Person">
<span class="text-body:small text-body:bold" itemprop="name">
Anne
</span>
</span>
<span content="2017-05-31 12:07:23 UTC" itemprop="datePublished">
<span class="sr-only">Reviewed on:</span>
<span class="text-body:small text-body:grey float:right">
May 31, 2017
</span>
</span>
</div>
</div>

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Excellent
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Miriam
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<span content="2017-05-31 04:49:57 UTC" itemprop="datePublished">
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May 31, 2017
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