Our Approach to Traveling Safely

Four friends walking  down a narrow cobblestone street in an old village

We want to travel just as much as you, trust us. But if you’re hesitating due to concerns about your personal health or “getting the full experience”, you’re not alone. At Context, we have a safety first policy. 

How we’re keeping our community of clients, experts, and service providers safe

We’ve instituted the following guidelines for in person tours. These guidelines take into account recommendations from leading experts including the CDC, WHO, and global travel associations. We are proud to adhere to TourCare, a set of health and sanitization guidelines designed by tourism’s leading associations specifically for tour operator members. Context is also aligned with the Safe Travels protocols outlined by the WTTC as well as ATTA's COVID-19 Health & Safety Guidelines, developed in collaboration with Cleveland Clinic.

  • Face masks are optional and always welcomed if you feel more comfortable wearing a mask in public
  • Stay home if you are experiencing flu-like symptoms or have recently tested positive for COVID, or have been exposed to someone with symptoms or a positive test
  • Keeping informed of global developments is driving our decisions on where to operate and we will communicate updates with you promptly.
  • Flexible cancellations give you peace of mind, knowing circumstances may change. Here are the highlights:
    • Our company's full Cancellation Policy is available here
    • Full refund or a future travel credit for cancellations made up to 29 days before your tour*
    • 50% refund or a future travel credit for cancellations made up to two days before your tour* 
    • More flexible terms apply for cancellations made due to “unforeseeable events” such as border closures
  • Partner adherence - our vehicle providers affirm their enhanced sanitation, disinfection, and deep cleaning practices prior to service

TOURCARE Safety Accredited

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*Exceptions may apply. See our full cancellation policy for details.