From start to finish, our experience with Context Travel was pleasantly smooth and efficient. My pre-tour questions were answered promptly, we received confirmations and helpful reminders of our appointment. Our guide, Aki, shared what she loved about her city and pointed out the significance of various areas to fellow “locals.” Without her, we would have missed so much that the eyes can see but the mind cannot comprehend because of our lack of familiarity. Aki truly listened to us describe what we wanted from our tour experience and she delivered with grace, courtesy and humor. We felt that Aki herself became an integral part of our experiencing a sense of Osaka and what makes it different from Tokyo and other cities of Japan. For improvements, I would have liked links to websites or readings that provide basic information on Osaka, so that the tour could presume some “fundamentals,” such as population, economy, etc. of the city. That way, we could enjoy the subjective insights of the guide alongside some basic facts.
Nov. 5, 2019